ETIQUETTE OF HEDON SPA

Please book spa treatments well in advance, preferably at the same time as booking accommodation.
To book treatments, please call the spa reception +372 449 9011 or e-mail us spa@hedonspa.com.
Scheduled treatment times can be changed if other times are available.

Please come to the spa reception 10-15 minutes before the start of treatment so that you have time to prepare.
The spa receptionist will direct you to the waiting area, where you will be asked to fill in the health card.
We suggest that you come to the treatment wearing a bathrobe or comfortable clothing.
For your best spa experience, please inform the spa worker of your health conditions, some treatments may not be suitable for you.
For respect for other guests and for complete relaxation, please speak quietly in the premises of the spa.
The time for spa treatment is time for yourself, do not let your mobile phone bother you – please switch it off or leave it in your hotel room.
The time spent on treatment is provided for each treatment. If you are late, the treatment will last for less time than provided.

We understand that plans can sometimes change. When cancelling a booked spa treatment, please make sure to inform us at least 48 hours in advance.
Cancellation fee of 75% of your treatment/Silent spa price will be charged to your bill.

Please wear swimwear in the spa area.
The boutique spa bathing area has no surveillance. Children are permitted in the spa only with an adult companion. Adults are responsible for their children.
From 17:00 to 21:00, the area is reserved for guests aged 16 and above.
The Silent Spa welcomes guests from the age of 16.
Many people visit saunas before and after you. For cleanliness and well-being, we request that you sit on towels in the sauna, available in the towel rack next to the sauna door. Please put used towels in the provided hamper.
Please shower before entering the spa area.
The floor can be slippery in the spa bathing area, please take extra care.

The Silent spa is suitable for quiet and calm activities.
The cleansing and relaxing spa ritual lasts for 2-3 hours, depending on how long you’d like to stay at the spa. We suggest that you take enough time for bathing – there’s time enough to hurry on a business day.
Each guest of the Silent spa will be provided with a set of Dead Sea body care products and a small guide to using them.
Each guest will also be given a bathrobe and large towel. Please leave them at the reception after visiting the spa.

Ranna puiestee 1 80010 Pärnu, Estonia